Frequently Asked Questions

Any Pocket PC (touchscreen) or Smartphone (non-touchscreen) having Windows Mobile 5.0 or higher with 1MB of available storage space. If your Phone doesn't have NET CF 2.0 SP2, you will need a further 5 MB of storage space. Windows Mobile 6.0 and above based devices come with NET CF 2.0 SP2 (or above) built-in to the ROM and you do not have to worry about installing it.

The Microsoft .NET Compact Framework (NET CF) is a version of the .NET Framework that is designed to run on mobile/embedded devices such as PDAs, mobile phones, factory controllers, set-top boxes, etc. The .NET Compact Framework uses some of the same class libraries as the full .NET Framework and also a few libraries designed specifically for mobile devices. It is a key part of realizing Microsoft's goal to provide customers with great experiences—any time, any place, and on any device.

1Touch Contacts requires NET CF 2.0 SP2 and above to run. All 1Touch Installers come with the NETCF 2.0 SP2 installation file. If you do not know whether you have NETCF 2.0 SP2 or above, simply click on 'Install' when prompted to do so by the installation program. If its not present, the installer will install it. If the installer comes back with a message saying that NETCF 2.0 SP2 is already present, you can safely click on 'Cancel'.

Please visit our installation page for a detailed explanation of the installation steps.

Smartphone -> Start Menu -> 1Touch Contacts
Pocket PC -> Start-> Programs -> 1Touch Contacts

If there is no shortcut for 1Touch Contacts, then your installation has not been successful. You can try launching the application by opening the file \Program Files\1Touch Contacts\OTC.exe. Your phone may not allow unsigned applications to write to the registry. Please see our installation page for links to application unlocking.

Search for a contact in the same way as you do with the built-in contacts application. The only difference here is that you do not see contacts filtered. Instead 1Touch Contacts scrolls down and highlights the first matching contact corresponding to the keys you pressed. The search term is shown in the 'Title' bar. Pressing the LEFT arrow key will delete one character from the search time at a time.

Pressing the UP or DOWN arrow keys will reset the search. If your list is a multiple selection list (sending sms, deleting contacts etc), pressing the ACTION (center key) will select the contact and reset the search.

Search or scroll to the contact you want. Press the ACTION key to select or unselect a contact. If you wish to select all contacts, use the menu option 'Select All'.

It is for organizing contacts into various groups using the 'Company' field for a contact. When you edit a contact, you will have the option to choose a Company or enter a new one.

It is for organizing contacts into various groups using the 'Category' field for a contact.

Please download a Trial version and test it out on your Car Kit. We have no other way to test this with Car Kits. If you are able to successfully test this with your Car Kit, please do let us know the make/model details so that we can include that information for prospective buyers. Thank you.

Pocket PC refers to devices with a Touchscreen whereas Smartphones are devices without a touchscreen.

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